Shipping policy

Shipping Policy

Thank you for shopping with Aurea PET Store.

Processing Time
• Orders are processed within 1–3 business days.
• Orders are not processed on weekends or public holidays.

Shipping Time
• Estimated delivery time within Australia is 5–12 business days.
• Delivery times may vary depending on your location and carrier delays.

Shipping Costs
• Shipping costs are calculated at checkout based on your delivery address and the selected shipping method.

Order Tracking
• Once your order has been shipped, you will receive a tracking number by email.

Delays
While we strive to deliver your order on time, unexpected shipping delays may occur due to weather, customs, or courier issues. We appreciate your patience.

Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.

Questions
If you have any questions regarding shipping, please contact us at:
store.aureaofficial@gmail.com